When it comes to maintaining your home or business, hiring the right contractor for your cleaning tasks is crucial. Finding a reliable and skilled professional can make all the difference in achieving a clean and well-maintained property. In this guide, we will explore the key factors to consider when choosing a contractor for your exterior cleaning needs.
1. Verify Credentials, Reputation and Insurance:
When choosing a contractor for exterior cleaning tasks, it's essential to verify their reputation, credentials and insurance coverage. Look for companies with a good reputation, positive reviews from past clients, and experience in handling similar projects. Check their website, social media profiles like Instagram and Facebook, and online platforms such as Oneflare or Hi-pages to gather information about their services and customer feedback. Satisfied customers is often an indicator of reliable service.
Make sure they are police checked & have proper insurance to protect both themselves and your property in case of any accidents or damages during the job.
2. Beware of prices that sound too good to be true:
Be cautious of overly low prices when selecting a contractor for your exterior cleaning needs. When entrusting your property to a company for long-term cleaning services, the lowest price does not usually equate to the best service. Reputable cleaning companies have many overhead expenses, such as public liability/indemnity insurance, Workers compensation insurance, Pay role tax, GST, and many other expenses. If a company is offering prices below market rates, it may indicate shortcuts in quality, underpaid staff, or inadequate insurance coverage, potentially putting your home at risk. Exterior cleaning services often involve potentially risky tasks like roof/ladder work or chemical use – if an uninsured company is involved in an accident on your property, you as the home or business owner could be held liable. Prioritize quality and safety by choosing the best company rather than the cheapest option available.
3. Learn about how they handle adverse weather conditions:
Will they cancel at the last minute due to even a slight chance of rain? Are they prone to rescheduling right before your big Christmas party because of a heatwave forecast? Do they provide insurance against rain, just in case a storm strikes and ruins your freshly cleaned windows the next day? Make sure to discover their protocols for unfavourable weather circumstances.
At Rise N Shine Cleaning, rain does not usually result in a cancellation. Our techniques actually improve your windows' resilience to rain and dirt, so bad weather doesn't affect the cleanliness of your windows after our service. We have such confidence in our process that we offer a 1-week rain insurance policy. If your windows lose their sparkle due to rainfall within a week of our visit, simply inform us and we will promptly return to re-clean them at no extra cost. As fellow residents of Melbourne and the Mornington Peninsula, we are accustomed to working in all kinds of weather conditions, hot or cold, as long as it's safe to do so. We use ladder anchors and harnesses which means that wet weather is usually not a safety obstacle for us.
4. Find out how they manage schedule changes on the day:
In this line of work, it can be very challenging to predict when a worker will arrive at a specific job, as the duration of jobs prior to yours can vary. Will they communicate with you if the contractor is running early or behind schedule? There's nothing worse than making arrangements to be home for a contractor that is very late, or worse, doesn't even show up!
When booking with Rise N Shine Window Cleaning, we will always discuss the specific time window of when to expect our team. On the day of your booking, our software system will alert you automatically when the contractor is en route to your location, providing you with their estimated time of arrival and keeping you up to date every step of the way.
Choosing the right contractor for your exterior cleaning task is essential in ensuring quality results and peace of mind throughout the process. By following these steps outlined in our guide you can make an informed decision that leads to a successful outcome for your property's maintenance needs!
Rise N Shine, based in Melbourne VIC and the Mornington Peninsula are your go to specialists for:
- Window Cleaning
- Pressure Washing
- Gutter Cleaning
- Solar Panel Cleaning
- Softwashing
And more. Contact our friendly team to get a free quote - 0468 355 203